The Obama Foundation, the platform for former President Obama and First Lady Michelle Obama’s philanthropic activities and an integral part of their voice for continued civic engagement, has a job opening for a Helpdesk Analyst. The Helpdesk Analyst will ensure that Foundation staff members in Chicago have the technology they need in order to do their jobs. This includes both reactively responding to Help Desk issues as well as proactively identifying and addressing trends in tickets submitted and putting into place training and resources designed to decrease tickets submitted in the future.
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